Secure On-Premises Remote Support Software
Remotely access and manage PCs, servers and users across multiple platforms, locations and networks. NetSupport Manager gives IT teams fast, secure remote control without relying on a third-party cloud service.
Remote support, on your terms
Keep control of your remote support infrastructure with an on-premises solution that doesn’t rely on a third-party cloud service. With perpetual licensing options, you can buy once and own forever, providing an alternative to ongoing subscription costs.
We use it mainly for remote access to give support, and that works very well compared to other solutions we have tried. Obviously, remote access is quite a big thing for all technologies – even Microsoft has its own built in – but for what we do we find it’s not as good as NetSupport Manager.
– BPTW
Everything your IT team needs for remote support
Go beyond basic screen control with tools to securely access devices, transfer files, view hardware and software inventories, and remotely manage processes, services and systems. Technicians can also manage multiple devices at once and chat directly with users to resolve issues faster.
– PC Pro
Fast connection
NetSupport Manager is designed to work over a LAN, WAN or the internet, with support for both TCP/IP and HTTP communications (and even legacy IPX and NetBIOS support).
NetSupport Manager reduced the number of service order requests by 35% just in one month, allowing all employees to focus on providing effective and efficient public services as per the internal procedures.
– Burgas Municipality
Multi-platform support
Remotely support any Windows, Mac, Linux (legacy), as well as a range of mobile devices, from your Windows PC, Mac, Apple iOS/Android tablet or smartphone.
NetSupport Manager is an indispensable tool for efficient and secure remote IT support. We highly recommend NetSupport Manager to any organization looking for a reliable and feature-rich remote support solution.
– Hillsborough County Board of County Commissioners
Manage devices simultaneously
NetSupport Manager provides one-to-many support, not just 1:1, meaning you can scan and view multiple screens in sequence via unique real-time thumbnails.
We’ve used NetSupport for a number of years now and will continue to use it for years to come.
– MLR Networks
Systems management
From detailed hardware/software inventory, and grouping devices into a clear hierarchy to remote command prompt and registry editor, gain a detailed overview of your IT infrastructure.
NetSupport Manager
What are the key benefits?
Why organisations switch to NetSupport Manager…
Real people - No bots!
Behind every chat, phone call and email is a real person. We provide free support from Monday to Friday, 9am–5pm, across global time zones.
No implementation fees
Onboarding and ongoing support are included as standard. Plus, we have a dedicated pre-sales team to support you through your trial period.
Free training included
It’s intuitive, so you won’t need it, but if you do need a hand, free online training is available.
Affordable pricing
We offer consistent, reliable pricing that doesn’t break your budget. There are no surprises, especially with ‘buy once and own forever’ options!
Find out more in our product highlights video
Just some of our many customers
